Short-let & Serviced Accommodation Experts
Serviced Accommodation management can be hard and time-consuming, so let us do the work for you. Our all-inclusive management service makes your short-term rental entirely hands-free, while maximising your profits.
From listings to linen… we take care of everything, so you can get on with the important things in your life, safe in the knowledge that your property is in great hands.
An all-inclusive short-let management service
We will actively manage and market your property on major booking platforms such as booking.com, Airbnb and VRBO and well as our own direct booking platform, making them stand out for all the right reasons.
- Professional images
- Editorial description
- Listed on major platforms
- Listing optimisation
Active direct booking sales, smart integrated calendars and dynamic pricing systems are just a few of the tools we use to help get you the most out of each month and increase stays at your property.
- Active direct booking sales
- Dynamic pricing system
- Smart & integrated calendars
A carefully curated guest journey provides an excellent experience, happier guests, repeat stays and better revenue for you. Our experienced in-house team takes care of all guest communications, screening and ID checks and everything between checking in and checking out at the end of their stay.
- Communication
- Guest screening
- Check-in & check out
We actively work on securing direct bookings for all our properties, through marketing, email and even calls to previous guests/companies that have stayed with us. More direct bookings means fewer OTA fees and more money in your pocket.
Travelling sustainably
We believe that traveling and our short stays shouldn’t have to cost the Earth. From never providing single-use plastics in any of our properties, through to using energy-efficient LED bulbs and making our homes ever more energy efficient, we believe that short stays and travelling shouldn’t cost the Earth.
We also provide;
- Recycling bins available to guests and waste is recycled
- Water-efficient toilets
- Water-efficient showers
Setup management
Listing management
Property management
Professional Photography
A picture paints a thousand words and professional pictures for your property are a must. No iPhone snaps here! We work with experienced property photographers to capture your property in its best light
Interior Design
How a property looks is one of the most important parts of short-lets, to give your property the best opportunity we can provide a tried and tested professional interior design and installation service. Making the entire set-up process easy and hands-free
Multi-platform
We build listings for each home across all major OTA’s and booking platforms, linked through a synced calendar to ensure you are not missing out on any potential bookers.
Optimised Listing
We complete regular listing reviews, ensuring your property ranks highly in searches. Through continuous adjustments, we are able improve to listings and maximise demand
Housekeeping
Our reliable and professional cleaning teams ensure guests are always greeted by a clean home and freshly made beds. Images are taken after each clean
Maintenance
Looking after your property like it we our own home. Your property will be kept in outstanding condition year-round thanks to our safeguarding solutions, high cleaning standards and rapid maintenance resolutions.
- Proactive, scheduled maintenance*
- Emergency maintenance*
- standards of housekeeping
Guest management
Booking management
Communication
Our care and communications team handle guest questions, arrange requests and accept bookings; ensuring all guests receive a friendly and efficient service.
Vetting
We screen guests for each booking matching ID’s to guests so we always know who’s stayed in your property
Check-in/out
A straightforward and secure check-in procedure is vital for a great guest experience from day one. From key safes to smart locks; we assess the options for each home for the best solution
Direct booking experts
No-one wants to pay fees to booking.com/Airbnb etc if they don’t have to. That’s why thanks to creative marketing, direct calls, repeat guests and great service we receive more direct bookings than we get from Airbnb with over 1/3 of all bookings coming direct
Business & relocation
Through forming relationships with previous guests, providing great service, and building a reputation for quality we’re become a preferred accommodation provider for many businesses in the area including JLR and Aston Martin
Always improving
We never stand still. We are constantly improving and upgrading our systems, marketing and offering to move with the times and remain agile.